Wellness Operations Centre
EFFECTIVE RESPONSE TO HEALTH & WELLNESS.
A VALUE ADD
While ensuring that the SaaS Platform is scalable, customizable and modular, we also provide value-added human services to complement the managed platform to meet our integrated Digital Health Ecosystem strategy.
Our central wellness operations centre runs 24 hours a day, 7 days a week, 365 days a year to serve globally from India.
Besides a SaaS platform that enables patient monitoring, predictive analytics & telehealth technology, we offer a wellness operations centre that is wrapped around our core SaaS platform to enable you, the service providers, to benefit from our service and provide a better experience to your end customers.
01
We have an expert patient monitoring system that monitors real time health data from all across the settings.
01
Continuous Monitoring
An individual or patient is continuously monitored by health experts around the clock for any health events that may threaten his or her wellbeing.
02
Risk Assessment
Supported by health professionals, operators can access critical data & alarms, provide proactive recommendations or initiate emergency response through defined management tools
03
Collaboration
We follow standard processes, tailored to your requirements, for continuous surveillance, quick detection of unusual health events, response to events, and transitioning of patient to appropriate care setting when needed.
04
Technical Support
Supports health providers and patients by providing technical IT support or added human services such as Concierge or expert referral services.
The Wellness Operations Center is flexible platform of operations that uses modern technology & coordinated response and is equipped to handle all health monitoring needs as well as provide additional human services. ”
The Wellness Centre is self-sustaining with back-up power systems & equipped with latest monitoring technology.
02
Custom Alarm & Response Procedure
Identify, personalise and configure critical alarms to meet individual’s needs and create custom response initiation operation procedure.
Optimization of Operations Through AI
The support system helps in accurate decision making, proper care management and planning for a patient through alerts and triggers.
Seamless Pre/In/Post Hospital admission.
Since the entire care process is focused on patients’ wellbeing, the system aim to provide a smooth transition and follow a care protocol.
03
Complexity Made Easy
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